Please read these terms carefully before using Meal Mile's route-wise food booking service.
Last updated: January 15, 2025
By accessing or using the Meal Mile mobile application and website (collectively, the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Service.
These Terms constitute a legally binding agreement between you and Meal Mile, Inc. ("Meal Mile," "we," "us," or "our"). We may update these Terms from time to time, and your continued use of the Service constitutes acceptance of any changes.
Meal Mile is a route-based food ordering platform that allows users to:
We act as an intermediary between users and restaurant partners. We do not prepare, handle, or deliver food directly.
To use certain features of our Service, you must create an account. You agree to:
You must be at least 18 years old to create an account. By creating an account, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.
We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.
When you place an order through Meal Mile:
All prices are set by restaurant partners. Additional fees may include:
Payments are processed through secure third-party payment processors. You authorize us to charge your selected payment method for all orders placed through your account.
Order cancellation and refund policies vary by restaurant partner. Generally:
You agree not to use the Service to:
Meal Mile partners with independent restaurants to provide food ordering services. Please note:
Our Service relies on location data to provide route-based recommendations. By using Meal Mile:
The Meal Mile Service, including all content, features, and functionality, is owned by Meal Mile and protected by copyright, trademark, and other intellectual property laws.
You may not:
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
We do not warrant that the Service will meet your requirements or that any defects will be corrected.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEAL MILE SHALL NOT BE LIABLE FOR:
Our total liability for any claim shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
You agree to indemnify and hold harmless Meal Mile, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
Before filing any formal dispute, you agree to contact us at support@mealmile.com to seek an informal resolution. We will work in good faith to resolve any issues.
Any disputes that cannot be resolved informally shall be resolved through binding arbitration rather than in court, except for small claims court matters. The arbitration will be conducted by the American Arbitration Association under its Commercial Arbitration Rules.
You agree that disputes will be resolved on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitrations.
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any legal action must be brought in the state or federal courts located in San Francisco County, California.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced with an enforceable provision that most closely reflects our intent.
We may modify these Terms at any time by posting updated Terms on our website and app. Material changes will be communicated through:
Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.
If you have questions about these Terms, please contact us:
Email: legal@mealmile.com
Address: Meal Mile Legal
Department
123 Tech Street, Suite 100
San Francisco, CA 94105
Phone: 1-800-MEAL-MILE
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Meal Mile regarding the Service and supersede all prior agreements and understandings.